Online Telehealth Appointments

We've always had online appointments for interstate and rural patients - but since dreaded lockdowns, we’re seen more and more people take advantage of the convenience of Telehealth appointments. Our experienced, reputable, caring practitioners are here for you whether you’re at home, work or interstate.

Research suggests Telehealth offers high-quality care that can help you feel empowered to take a more active role in your health without the limitations of location and time.

Examples of how telehealth works for typically face-to-face physical services

Dietetics & Nutrition

Counselling & Psychology

This is easy! Everything can be done as it would at a face-to-face Counselling consultation or Psychology appointment.

We’ll listen to your concerns. Gain an understanding of how you feel. Then you’ll learn breathing, meditation and psychological techniques specifically tailored for you.

Naturopathy

Lots of questions will be asked. This gives a baseline understanding of where your health is at and what your goals are.

Your nails, skin, eyes are all a clue into your wellbeing. So you'll be asked to look at the camera for your Naturopath to see and assess you. Your tailored nutrition and lifestyle plan will be created and discussed.

What foods can you add to your diet to meet your micro and macronutrient requirements?
What herbs and spices can be added to foods for extra nourishment?
What can you drink to help reach your goals?

These - and more - are what we’ll help you with. In addition, a unique herbal blend or supplement regime may be recommended. For any products you need, we offer express delivery or pick up from our clinic.

How to book your telehealth appointment

4 Easy steps

1. Book your consultation as you normally would - online selecting ONLINE appointment options or by contacting us.

2. Prepay for your appointment.

3. Click link to join. No downloads or logins.

4. Have your consultation wherever you are comfortable.

Let’s run through each step:

2. Prepay

If booking online, you'll be prompted to make payment to complete your booking. This is a secure and safe online payment portal.

Otherwise, one of our staff will email you the invoice a week prior with options for bank transfer or card payments via Stripe. This needs to be completed 24 hours prior to your appointment.

3. Confirmation Email

Minutes after booking your appointment, you'll receive an email. This email contains information how to connect, the link for the appointment and other helpful details.

You’ll receive a reminder in the days leading up to your appointment with the link as well.

Cancellations, Reschedules and Refunds

If you need to change your appointment, please let us know with as much notice as possible.

If you've already paid, there's two options for refunds:

1. Ask us to credit your account for your next appointment or product purchase. This is all tracked so your money won't be "lost".
   OR

2. Get a refund

Please note cancellation / rescheduling, refund and other policies apply as found in our Terms & Conditions.