Infection Control Measures

This is a tough time for all.

We are all left questioning

1. How can I keep safe and stop the spread? and

2. What are the financial consequences?

So we wanted to address these two concerns.

We have expanded our capacity for online consultations and increased precautionary cleaning & sterilisation at the clinic.

• All staff and patients wearing masks.

• Sterilising chairs, door handles, EFTPOS machine and other commonly touched areas every hour.

• Hand sanitiser at reception and in each room. Please use this as you walk into and out of the clinic.

• Treatment tables, electrodes and other reusable items are sterilised before and after each treatment.

• Longer appointments to allow for extra sterilising and reduce crossover of patients in the waiting room. We apologise you may have some weird appointment times to accommodate this.

• Pens are used only by one patient before getting sterilised.

• No toys, magazines and reading material in the waiting room.

• Non essential items removed from treatment rooms such as toys, pillows, blankets, etc.

• Only patients and if necessary, a caregiver permitted into the clinic. We ask that other family members remain in the car or at home.

• Online consultations available for dietetics / nutrition, naturopathy, holistic counselling, acupuncture, chiropractic rehabilitation and neuro-rehabilitation.

• Staff are in self isolation if experiencing any symptoms or have been overseas within last 14 days.

• Every patient is screened for their risk, including getting their temperature taken.

• Using ‘tap and go’ for payments instead of cash or swiping cards to minimise contact.

• Two waiting areas now in operation with chairs at least 1.5 meters apart.

• If your practitioner is running behind schedule, you’ll be given a call so that you can wait in your car.

• Where possible single-use disposable items are used (such as needles for acupuncture and dry needling).