NDIS

The National Disability Insurance Scheme (NDIS) provide support for people living with disability. The NDIS system can be complicated so we are here to simplify things for you.

Experienced Professionals

At Body & Brain Centre, our staff are familiar with:

NDIS Services

At Body & Brain Centre, we offer:

Accessible Clinic

• Ground floor clinic with a small-step up from pavement into the clinic. This step is approximately 10cm tall. Within the clinic, there are several sliding doors with a few cm lips to step over. Wheelchairs and prams usually easily navigate the front door and the sliding door lip.

• Ground floor, disabled access bathroom with support railings.

• Nearby street parking subject to availability.

• Easy drop off & pick ups with a clear way immediately out the front - convenient for taxi or support worker drop offs & pick

• “Chill out” room for quieter sensory space (usually available but may not always be).

• Kid friendly for junior participants including change table, steps for toilet / sink, toys and paediatric trained practitioners.

• Waiting room so you can arrive early and enjoy a cup of tea or for support persons to wait.

Payments

Most NDIS participants will be able to access our services either in Moonee Ponds or online via Telehealth.

Self-Managed

Self-managed plans means you have the flexibility and choose to pick your services and providers to meet your goals. This gives you independence and empowers you to be in control. Since you are in control, you aren't limited to NDIA-registered practitioners or the NDIS' price limits per service.

Plan Managed

Your plan manager will act as a financial advisor and help secure appointments for you. You'll be limited to the payment rates set out by NDIS which may exclude some services (not at Body & Brain Centre).

Some plan managers include:

NDIS Psychologist

What can a NDIS Psychologist help with?

• Adjusting to disability, chronic illness or injury – coping with changes to health, identity, independence and daily life.

• Managing persistent physical symptoms – psychological strategies for living with ongoing symptoms, including pain, dizziness, fatigue and tinnitus-related distress.

• Emotional wellbeing – developing skills to manage anxiety, low mood, stress and emotional overwhelm associated with health challenges.

• Living with complex health conditions – building coping strategies and resilience when navigating ongoing or fluctuating symptoms.

• Dizziness and balance-related distress – psychological support for people experiencing persistent postural-perceptual dizziness (PPPD) and related impacts on everyday activities. Susan is also experienced with tinnitus and other neuro-otological conditions.

• Behaviour change and health management – supporting sustainable habits, self-management and engagement in health-related routines.

• Adjustment to life changes – navigating changes in work, relationships, family life and social participation following illness or injury.

• Building confidence and independence – developing practical strategies to increase participation in meaningful daily activities.

• Coping with uncertainty – managing the emotional challenges associated with unpredictable symptoms, recovery and long-term health conditions.

NDIS Exclusions for Psychologists

Medicare will cover mental health, such as anxiety and depression. These are covered through Mental Health Treatment Plans and Chronic Condition Management Plans, and not by NDIS.

NDIS will also not cover psychology if it's not consistent with the participant's plan and the listed goals.

I can't attend the clinic, can I still see one of your psychologists?

Yes. We offer video-linked online appointments via our virtual clinic.

NDIS Dietitian

How does NDIS fund Dietetics?

Dietetics can be accessed under:

• Core support: Improved Daily Living and

• Capacity building: Improved Health & Well-Being

Depending on your plan, NDIS will cover the cost of your consultations as well as individualised meal plans, shopping lists and recipes.

Do you have Experience with Kids?

Yes! We have a family friendly clinic with drawing, toys and experienced practitioners. Our paediatric dietitians are parents themselves and are experienced with seeing kids.

Do you see Adults?

Yes. We help many adults to eat more nutritious diets and improved symptoms such as energy, bloating and bowel motions.

I can't attend the clinic, can I still see one of your dietitians?

Yes. We offer video-linked online appointments via our virtual clinic.

NDIS Chiropractor

Why don't support coordinators know about Chiropractic?

Chiropractic is accessible under "Assessment Recommendation Therapy or Training Supports - Other Professional". Since the NDIS don't have a specific line item for Chiropractic, and being a smaller profession, it's sometimes forgotten about.

If you love your chiropractor, or interested to try chiropractic for the first time, speak to your Plan Manager or us directly how to organise a consultation.

Who can see a Chiropractor?

Anyone can see a chiropractor. Sessions are tailored depending on your preference, condition and age. We'll give you options and ask you how you want to be treated.

We pride ourselves in having therapists who are at the top of their game and constantly up-skilling. We are experienced with treating kids, seniors and everything in-between.

NDIS Naturopath

Naturopaths are like your food, gut and inflammation detectives. They test, question and seek to understand the root cause - is there inflammation, genetic susceptibility to deficiencies or insufficient nutrition?

Does NDIS cover naturopathy?

Sometimes NDIS will cover naturopathy as self or plan managed. To approve funding, NDIS require a high level of evidence of effectiveness and that the use of naturopathy is reasonable and necessary for your individual case.

In order to apply for funding for naturopathy, you’d need letters of support including research. These letters are billed at an hourly rate and NDIS are unlikely to pay for them.

It’s best to speak with your support coordinator or NDIS directly to see if you are eligible for naturopath to be funded.

Herbs and Supplements

Your Naturopath might recommend herbs and supplements. These are not covered by NDIS funding and will need to be purchased privately.

In some circumstances, NDIS may fund specific nutritional supplements prescribed by a dietitian, where they are directly related to your disability-related nutritional needs and meet NDIS funding criteria. Funding is assessed on an individual basis and is not guaranteed. We have a team of both naturopaths and dietitians which can work together to help support your needs where appropriate.

NDIS Acupuncture

Does NDIS cover Acupuncture & Chinese Medicine?

Yes - some people will be able to access Acupuncture and Chinese Medicine through NDIS through self or plan managed funds. Speak with your support coordinator or plan manager for assistance in arranging acupuncture support in your plan.

Make a Booking

To book in, you can contact us directly or complete this referral form. Whatever is easier for you!

Referral Form

Useful NDIS Resources

• Dictionary

• Pricing Guide